Privacy Policy

Welcome to Longevity Salt Official Store ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website en-longevitysalt.com and purchase our products.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our website.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Make a purchase on our website
• Create an account
• Subscribe to our newsletter
• Contact our customer support
• Participate in surveys or promotions
• Leave product reviews or testimonials

Personal information may include:

• Name and contact information (email address, phone number, mailing address)
• Billing and shipping addresses
• Payment information (processed securely through our payment processor)
• Order history and purchase preferences
• Account credentials (username and password)
• Communications with our customer service team

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address and geographic location
• Browser type and version
• Operating system
• Referring website or source
• Pages viewed and time spent on our website
• Click patterns and navigation paths
• Device identifiers and mobile network information

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our website.

Types of cookies we use:

• Essential Cookies: Necessary for website functionality and security
• Performance Cookies: Help us analyze website performance and user behavior
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

You can control cookie settings through your browser preferences. However, disabling cookies may limit certain features of our website.

2. How We Use Your Information

We use the collected information for various purposes, including:

2.1 Order Processing and Fulfillment

• Process and complete your purchases
• Manage shipping and delivery
• Handle returns, refunds, and exchanges
• Send order confirmations and updates
• Provide customer support

2.2 Communication and Marketing

• Send promotional emails about new products, special offers, and discounts
• Provide product recommendations based on your purchase history
• Notify you about changes to our services or policies
• Send newsletters and wellness tips (with your consent)
• Conduct surveys and gather feedback

2.3 Website Improvement and Analytics

• Analyze website usage and traffic patterns
• Improve website functionality and user experience
• Develop new products and services
• Detect and prevent fraud or security issues
• Troubleshoot technical problems

2.4 Legal Compliance

• Comply with legal obligations and regulations
• Enforce our terms and conditions
• Protect our rights, privacy, safety, and property
• Respond to legal requests from authorities

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted partners in the following circumstances:

3.1 Service Providers

We work with third-party service providers who assist us in operating our business, including:

• Payment Processors: ClickBank and other secure payment gateways to process transactions
• Shipping Companies: Courier services to deliver your orders
• Email Service Providers: To send marketing communications and order updates
• Web Hosting and Analytics: To maintain our website and analyze performance
• Customer Support Tools: To manage customer inquiries and support tickets

These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your data.

3.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.

3.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as:

• Court orders or subpoenas
• Government investigations
• To protect against fraud or illegal activities
• To enforce our terms and conditions
• To protect the safety and security of our users and the public

4. Data Security

We take the security of your personal information seriously and implement industry-standard measures to protect it, including:

• SSL Encryption: All data transmitted between your browser and our website is encrypted using 256-bit SSL technology
• Secure Payment Processing: Payment information is processed through PCI DSS compliant payment processors
• Access Controls: Limited access to personal information by authorized personnel only
• Regular Security Audits: Periodic assessment of our security measures and vulnerabilities
• Data Backup: Regular backups to prevent data loss

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

5.1 Access and Correction

You have the right to access, review, and update your personal information. You can do this by:

• Logging into your account and updating your profile
• Contacting our customer support team at [email protected]

5.2 Data Deletion

You may request the deletion of your personal information, subject to certain exceptions (e.g., legal obligations, pending transactions). To request deletion, contact us at [email protected].

5.3 Marketing Communications Opt-Out

You can opt out of receiving marketing emails at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Adjusting your email preferences in your account settings
• Contacting customer support

Note: You will still receive transactional emails related to your orders (e.g., order confirmations, shipping updates).

5.4 Cookie Management

You can control or delete cookies through your browser settings. Visit your browser's help section for instructions on managing cookies.

5.5 Do Not Track Signals

Some browsers have a "Do Not Track" feature that signals websites not to track your online activities. We currently do not respond to Do Not Track signals, but we limit tracking to what is described in this Privacy Policy.

6. Children's Privacy

Our website and products are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at [email protected], and we will delete the information from our systems.

7. International Data Transfers

Longevity Salt operates in the United States. If you are located outside the United States, please be aware that information we collect will be transferred to and processed in the United States. By using our website and providing your information, you consent to this transfer and processing.

The United States may not have the same data protection laws as your country. However, we take steps to ensure that your personal information receives an adequate level of protection in accordance with this Privacy Policy.

8. Third-Party Links

Our website may contain links to third-party websites, including social media platforms, partner sites, and external resources. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party websites you visit.

9. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you
• Right to Delete: You can request deletion of your personal information, subject to certain exceptions
• Right to Opt-Out: You can opt out of the sale of your personal information (we do not sell personal information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, contact us at [email protected] or call 1-800-390-6035.

10. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

• Right of Access: Request copies of your personal information
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal information
• Right to Restrict Processing: Request limitation on how we use your data
• Right to Data Portability: Request transfer of your data to another organization
• Right to Object: Object to our processing of your personal information
• Right to Withdraw Consent: Withdraw consent at any time where we rely on consent

To exercise these rights, contact us at [email protected].

11. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:

• The nature and sensitivity of the information
• Legal and regulatory requirements
• Potential risk of harm from unauthorized use or disclosure
• The purposes for which we process your information
• Whether we can achieve those purposes through other means

When personal information is no longer needed, we will securely delete or anonymize it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify you via email if the changes are significant
• Post a notice on our website homepage

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website after changes are posted constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We are committed to resolving any privacy concerns you may have and will respond to your inquiries within a reasonable timeframe.

14. Commitment to Privacy

At Longevity Salt, we value the trust you place in us when you share your personal information. We are committed to:

• Being transparent about our data collection and usage practices
• Giving you control over your personal information
• Protecting your information with industry-leading security measures
• Using your information responsibly and ethically
• Continuously improving our privacy practices

Thank you for choosing Longevity Salt. Your privacy is our priority, and we are dedicated to safeguarding your personal information while providing you with exceptional products and service.